/* SAMS: light "soft dashboard" design. Grey canvas, white rounded cards, pill nav, black primary. */
:root{--bg:#e6e8ec;--panel:#f3f4f6;--card:#ffffff;--fg:#111216;--muted:#6b7280;--line:#e3e5ea;--ink:#111216;--accent:#ff7a1a;--accent2:#e65c00;--ok:#22c55e;--danger:#ef4444;--max:1160px;--r:22px;--r-sm:14px;--shadow:0 10px 30px rgba(17,18,22,.06),0 1px 2px rgba(17,18,22,.04)}
*{box-sizing:border-box}html{scroll-behavior:smooth}
body{margin:0;background:var(--bg);color:var(--fg);font:16px/1.6 Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}
h1,h2,h3{font-family:"Plus Jakarta Sans",Inter,sans-serif;line-height:1.12;margin:0 0 .5em;letter-spacing:-.02em;color:var(--ink)}
h1{font-size:clamp(2.1rem,5vw,3.6rem);font-weight:800}h2{font-size:clamp(1.55rem,3.2vw,2.3rem);font-weight:800}h3{font-size:1.1rem;font-weight:700}
p{margin:0 0 1em}a{color:var(--ink)}img{max-width:100%}
.wrap{max-width:var(--max);margin:0 auto;padding:0 20px}
.eyebrow{color:var(--muted);font-weight:700;font-size:.74rem;letter-spacing:.14em;text-transform:uppercase;margin-bottom:12px}
.muted{color:var(--muted)}.center{text-align:center}
section{padding:64px 0}
/* buttons */
.btn{display:inline-block;padding:13px 22px;border-radius:999px;font-weight:700;text-decoration:none;transition:.15s;border:1px solid transparent;font-size:.95rem}
.btn-primary{background:var(--ink);color:#fff}.btn-primary:hover{background:#2a2c33}
.btn-ghost{background:var(--card);border-color:var(--line);color:var(--ink);box-shadow:var(--shadow)}.btn-ghost:hover{border-color:#c9ccd3}
/* header: floating white bar, pill nav */
header{position:sticky;top:0;z-index:10;padding:14px 0}
header .wrap{display:flex;align-items:center;justify-content:space-between;height:64px;gap:16px;background:var(--card);border-radius:999px;box-shadow:var(--shadow);padding:0 12px 0 24px;max-width:calc(var(--max) - 40px)}
.logo{font-family:"Plus Jakarta Sans",sans-serif;font-weight:800;font-size:1.25rem;color:var(--ink);text-decoration:none;letter-spacing:-.02em}
nav{display:flex;align-items:center;gap:4px}
nav a{color:var(--ink);text-decoration:none;font-size:.92rem;font-weight:500;padding:9px 14px;border-radius:999px}nav a:hover{background:var(--panel)}
nav a.btn{margin-left:8px;padding:11px 20px}
.nav-toggle{display:none;background:var(--panel);border:0;color:var(--ink);border-radius:999px;padding:9px 14px;font-weight:600}
@media(max-width:860px){nav{display:none;position:absolute;top:84px;left:20px;right:20px;background:var(--card);padding:12px;border-radius:var(--r);box-shadow:var(--shadow);flex-direction:column;align-items:stretch}nav.open{display:flex}nav a{margin:0}nav a.btn{margin:8px 0 0}.nav-toggle{display:block}}
/* hero */
.hero{padding:72px 0 48px}
.hero .sub{font-size:1.15rem;color:var(--muted);max-width:620px}
.cta-row{display:flex;gap:12px;flex-wrap:wrap;margin:28px 0 14px}
.badge{display:inline-block;background:var(--card);border:1px solid var(--line);border-radius:999px;padding:7px 14px;font-size:.82rem;color:var(--ink);font-weight:600;margin-bottom:18px;box-shadow:var(--shadow)}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-top:40px}
.stat{background:var(--card);border-radius:var(--r);padding:22px;box-shadow:var(--shadow)}
.stat b{display:block;font-family:"Plus Jakarta Sans",sans-serif;font-size:2rem;color:var(--ink);letter-spacing:-.02em}
/* cards */
.grid{display:grid;gap:18px}.grid-3{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}.grid-2{grid-template-columns:repeat(auto-fit,minmax(300px,1fr))}
.card{background:var(--card);border-radius:var(--r);padding:26px;box-shadow:var(--shadow);border:1px solid transparent}
a.card:hover{border-color:#d7dae0}
.card .n{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:50%;background:var(--ink);color:#fff;font-weight:800;font-size:.8rem;margin-bottom:12px}
.card ul{padding-left:18px;margin:12px 0 0;color:var(--muted)}
.card a.more{display:inline-block;margin-top:14px;font-weight:700;text-decoration:none;color:var(--ink)}
.fit .yes li::marker{color:var(--ok)}.fit .no li::marker{color:var(--danger)}.fit ul{padding-left:20px;margin:0}
/* process steps */
.steps{background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);padding:6px 26px}
.step{display:grid;grid-template-columns:110px 1fr;gap:18px;padding:22px 0;border-top:1px solid var(--line)}.step:first-child{border-top:0}
.step .when{color:var(--muted);font-weight:700;font-size:.85rem;padding-top:4px}
/* faq */
.faq{background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);padding:4px 26px}
.faq details{border-top:1px solid var(--line);padding:16px 0}.faq details:first-child{border-top:0}
.faq summary{cursor:pointer;font-weight:600;list-style:none;display:flex;justify-content:space-between;gap:16px}.faq summary::after{content:"+";color:var(--muted);font-weight:400}.faq details[open] summary::after{content:"–"}
.faq p{margin:10px 0 0;color:var(--muted)}
/* pricing */
.plans{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:18px;margin:40px 0}
.plan{position:relative;background:var(--card);border-radius:var(--r);padding:28px;box-shadow:var(--shadow);border:2px solid transparent}
.plan.popular{border-color:var(--ink)}
.plan .pop{position:absolute;top:-13px;right:20px;background:var(--ink);color:#fff;font-size:.72rem;font-weight:800;padding:5px 12px;border-radius:999px;letter-spacing:.06em;text-transform:uppercase}
.plan .price{font-family:"Plus Jakarta Sans",sans-serif;font-size:2.6rem;font-weight:800;margin:10px 0;letter-spacing:-.03em}.plan .price small{font-size:1rem;color:var(--muted);font-weight:500}
table.matrix{width:100%;border-collapse:separate;border-spacing:0;margin-top:28px;font-size:.95rem;background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);overflow:hidden}
.matrix th,.matrix td{padding:14px 16px;border-top:1px solid var(--line);vertical-align:top;text-align:left}
.matrix thead th{border-top:0;color:var(--muted);font-weight:700;font-size:.74rem;text-transform:uppercase;letter-spacing:.1em;background:var(--panel)}
.matrix td.c{text-align:center;width:90px;color:var(--ok);font-weight:800}.matrix td.c.no{color:#c5c8cf}
.matrix .d{color:var(--muted);font-size:.9rem}.matrix .note{display:inline-block;margin-left:8px;font-size:.72rem;color:var(--ink);background:var(--panel);border-radius:999px;padding:2px 9px;font-weight:600}
@media(max-width:640px){.matrix .d{display:none}.matrix td.c{width:48px}.matrix th,.matrix td{padding:12px 8px}}
.guarantee{background:var(--ink);color:#fff;border-radius:var(--r);padding:32px;margin:40px 0}
.guarantee .eyebrow,.guarantee .muted{color:#b5b8c2}.guarantee h3{color:#fff}
.guarantee blockquote{font-family:"Plus Jakarta Sans",sans-serif;font-size:1.3rem;font-weight:700;margin:0 0 10px;color:#fff}
.guarantee .btn-primary{background:#fff;color:var(--ink)}
/* cta band */
.cta-band{padding:72px 0}
.cta-band .wrap{background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);padding:56px 24px;max-width:calc(var(--max) - 40px)}
/* blog */
.post-list .card h3 a{color:var(--ink);text-decoration:none}.meta{font-size:.85rem;color:var(--muted)}
article.post{max-width:720px;margin:0 auto;background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);padding:40px 36px}
article.post h2{font-size:1.45rem;margin-top:2em}article.post .lead{font-size:1.15rem}
@media(max-width:640px){article.post{padding:28px 20px}}
/* forms */
form{display:grid;gap:14px}label{display:grid;gap:6px;font-size:.88rem;color:var(--muted);font-weight:600}
input,select,textarea{width:100%;padding:12px 14px;border-radius:12px;border:1px solid var(--line);background:var(--panel);color:var(--ink);font:inherit;font-weight:500}
input:focus,select:focus,textarea:focus{outline:2px solid var(--ink);outline-offset:0;border-color:var(--ink);background:#fff}
.consent{display:flex;gap:10px;align-items:flex-start;font-size:.8rem;color:var(--muted);font-weight:400}.consent input{width:auto;margin-top:4px}
.form-msg{min-height:1.4em;font-weight:600}
button.btn{font:inherit;font-weight:700;cursor:pointer}
/* footer */
footer{padding:48px 0 32px;color:var(--muted);font-size:.92rem}
footer .cols{display:grid;grid-template-columns:2fr 1fr 1fr;gap:28px;background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);padding:36px}@media(max-width:720px){footer .cols{grid-template-columns:1fr}}
footer a{color:var(--muted);text-decoration:none;display:block;margin-bottom:6px}footer a:hover{color:var(--ink)}
.legal{max-width:800px;background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);padding:40px 36px}.legal h2{font-size:1.3rem;margin-top:2em}
/* ---- demo ---- */
.demo-wrap{display:grid;grid-template-columns:1fr 1fr;gap:36px;align-items:start}@media(max-width:860px){.demo-wrap{grid-template-columns:1fr}}
.demo-tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:18px}.demo-tabs button{background:var(--card);border:1px solid var(--line);color:var(--muted);padding:9px 14px;border-radius:999px;cursor:pointer;font:inherit;font-weight:600;font-size:.9rem}.demo-tabs button.on{background:var(--ink);border-color:var(--ink);color:#fff}
.demo-steps{list-style:none;padding:0;margin:0 0 20px}.demo-steps li{padding:9px 0 9px 28px;position:relative;color:var(--muted);transition:.2s}.demo-steps li::before{content:"";position:absolute;left:6px;top:15px;width:10px;height:10px;border-radius:50%;background:#d2d5dc}.demo-steps li.on{color:var(--ink)}.demo-steps li.on::before{background:var(--ink);box-shadow:0 0 0 4px rgba(17,18,22,.12)}.demo-steps li.done::before{background:var(--ok)}
.demo-steps li b{color:var(--muted);font-size:.78rem;margin-right:8px}
.demo-ctl{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.demo-ctl .muted{font-size:.85rem}
details.scripted{margin-top:14px;border-top:1px solid var(--line);padding-top:12px}details.scripted summary{cursor:pointer;color:var(--muted);font-weight:600}
.live-voice{display:none}
/* phone: light device */
.phone{width:min(340px,100%);margin:0 auto;background:var(--ink);border-radius:40px;padding:12px;box-shadow:0 30px 60px rgba(17,18,22,.22)}
.screen{background:#fff;border-radius:30px;height:600px;display:flex;flex-direction:column;overflow:hidden}
.screen .top{padding:14px 18px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;font-size:.85rem;color:var(--muted)}.screen .top b{color:var(--ink)}
.thread{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:#fafafb}
.bub{max-width:82%;padding:10px 13px;border-radius:16px;font-size:.92rem;line-height:1.4;animation:pop .25s ease-out}
.bub.them,.bub.agent{align-self:flex-start;background:#eef0f3;color:var(--ink);border-bottom-left-radius:4px}
.bub.me,.bub.user{align-self:flex-end;background:var(--ink);color:#fff;border-bottom-right-radius:4px}
.bub.sys{align-self:center;background:transparent;color:var(--muted);font-size:.78rem;text-align:center}
.bub.alert{align-self:stretch;max-width:100%;background:#e8f8ee;border:1px solid #bfe9cf;color:#14532d;font-size:.85rem}
.bub.call{align-self:stretch;max-width:100%;background:#fdecec;border:1px solid #f5c2c2;color:#7f1d1d;text-align:center}
.bub.partial{opacity:.6}
.bub .t{display:block;font-size:.7rem;opacity:.55;margin-top:4px}
.typing span{display:inline-block;width:6px;height:6px;margin:0 2px;border-radius:50%;background:#9aa0ab;animation:blink 1s infinite}.typing span:nth-child(2){animation-delay:.2s}.typing span:nth-child(3){animation-delay:.4s}
@keyframes pop{from{transform:translateY(6px);opacity:0}to{transform:none;opacity:1}}@keyframes blink{0%,80%,100%{opacity:.2}40%{opacity:1}}
.callbar{display:flex;align-items:center;gap:12px;padding:12px 14px;border-top:1px solid var(--line);background:#fff}
.callbar .call{flex:0 0 auto;background:var(--ok);color:#052e16;border:0;border-radius:999px;padding:12px 18px;font:700 15px system-ui,sans-serif;cursor:pointer}
.callbar .call.live{background:var(--danger);color:#fff}.callbar .call.connecting{opacity:.7;cursor:wait}
.callbar .muted{font-size:.8rem;line-height:1.3}